Life is short & the world is wide

As much as we dream of it, as a travel agent you can never have seen the whole world. Yet you can come to us for any destination, as if we had been there ourselves.

Because for years we have been building a strong network of local agents with whom we elaborate our programs directly. Professionals who unconditionally love their country, are proud of their heritage and indulge our customers with the best of care.

These partners have been carefully selected & have all proven themselves as top specialists for their region thanks to their drive, expertise and excellent service. They are the perfect complement to our personal travel experience and knowledge.

Velvet Fenix has consciously chosen for an office-less concept: we come to you, at the time and location that suit you best.

Flexibility, time savings, comfort and discretion are just a few of the strengths that we herewith provide, an added value that our customers greatly appreciate.

Traveling is discovering, experiencing, surprising and above all enjoying.

Pure quality time for yourself & your family.

But that you will only achieve when your trip is fully tailored to your wishes and needs: from A to Z at your pace, according to your interests, to your budget.

Everyone has an own bucket list and travel DNA: sometimes simple, sometimes complex, but different for everyone.

So what do you enjoy the most? What makes you happy when traveling?

We take the time for an extensive conversation and based on targeted questions, we make a first sketch of your travel profile. We will together with you until the programme matches 100% your taste.

Although round trips are the most requested, you can also come to us for any other travel arrangement. Every request, far away or close by, is worked out with the same care, including crucial aspects such as transfers, tee times, seating, diet requirements, personal preferences, etc.

And this, of course, not only for family travel, but also for business trips, incentives or group travel.

We like to exceed the standard expectations with regard to the content of our offer.

Dynamically dealing with different channels is key: for each type of trip we compare the different options of our partners and see who can offer the ultimate price/quality ratio for your specific request: the well-known tour operators, the accommodations directly, our agents at the destination itself… or just a combination of the three.

A puzzle we make with great care every time in order to get the best result.

We are also constantly improving our knowledge through various training courses and international travel tradeshows. In addition to destination knowledge, a personal network of people on the field is a must in tourism.

As we believe that traveling is a form of enjoyment, we are also specialized in the high-end segment and luxury accommodations.

The guarantee that you can always count on our help during your trip is of course also a very important aspect of our services.`

No time zones, no out of office, no voicemail with limiting office hours, but someone who stays on standby at all times to help you. To give advice or to help out, should anything unexpected occur during your stay.

And now the best news… we always add our smile & enthusiasm for free !